Effective Date: Today
At Loco Cycle (“we,” “our,” or “the Studio”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, visit our website, or interact with us in any other way. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information in order to provide and improve our services:
a. Personal Information:
When you sign up for classes, create an account, or otherwise interact with us, we may collect personal details, such as:
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed securely through third-party payment processors)
- Emergency contact information (if applicable)
- Date of birth (for age verification purposes)
- Health or fitness information (if provided)
b. Usage Information:
We may automatically collect information about how you access and interact with our website, app, or services, such as:
- IP address
- Device information (browser, operating system, etc.)
- Website usage data (pages visited, links clicked, session duration)
- Location data (if you allow access)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process class reservations, memberships, and payments; manage your account; and offer personalized recommendations.
- Communication: To send you updates, confirmations, promotional materials, or important information related to your account or services. You can opt out of promotional emails at any time.
- Improvement of Services: To analyze usage data and improve the overall experience at our studio, including refining our offerings or tailoring communications.
- Legal Compliance: To comply with legal requirements and resolve any disputes.
- Health and Safety: To ensure you are physically able to participate in classes or activities (if you voluntarily provide this information).
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with third-party vendors, such as payment processors, email service providers, or IT support, to help deliver our services.
- Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, and safety of our studio and customers.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure servers, encryption, and other industry-standard security measures. However, no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and app. These technologies help us:
- Remember your preferences and login information.
- Track and analyze website traffic.
- Provide personalized content or advertisements.
You can manage your cookie preferences in your browser settings, but please note that disabling cookies may impact your ability to use certain features of our services.
6. Your Rights and Choices
You have the right to:
- Access your data: You can request a copy of the personal information we hold about you.
- Update or correct your information: You can modify your account details or update your information at any time.
- Delete your data: You may request to delete your account or certain data we hold. Please note that we may need to retain some information for legal or operational reasons.
- Opt out of communications: You can opt out of marketing emails or other non-essential communications by following the unsubscribe instructions in the email.
To exercise any of these rights, please contact us at info@lococycleSC.com .
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, the effective date at the top of the page will be revised. We encourage you to periodically review this page for the latest information on how we are protecting your privacy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Loco Cycle
979 Avenida Pico, Unit K, San Clemente Ca 92673
949-388-0050
info@lococyclesc.com
By using our services, you acknowledge that you have read and understood this Privacy Policy.